Mass SMS for clients of a specific worker

The exact time and date of patient appointments is considered to bea superior service in the healthcare industry. BOOKIO system has made it an expected service and in these days also necessary . BOOKIO is a system on which we have built the core of our company. It provides us and our patients with an up-to-date and accurate overview of a particular day, with all the important information and, last but not least, with the option of making an appointment with a doctor without having to contactthe staff. We have moved the booking process, which until now was the task of the medical staff, to the online environment, and we can focus more on our patients. We consider the system to be very easy to use with features that easily meet the needs of the provider of the services. Setting up the system was easy and so is working with it both for us and the patient.

Since we started using Bookio‘s functionality- paid reservations - we have managed to eliminate canceled reservations just before the appointment was due, which has helped us run our clinics smoothly and streamline our services.

Thanks to Bookio, we have a perfect overview of the utilization of our employees. We even applied motivational bonuses to it, which has significantly increased not only the efficiency of their work but also the motivation to maintain a high standard of service, which has been much appreciated by our customers.

The reservation system through Bookio is very clear and really reliable.  We especially appreciate features such as reminding the customer about the appointment via SMS and e-mail. Since Bookio automatically sends reminders, it hassaved us a lot of time. What’s more, we have almost 100% booking utilization, as customers do not forget their appointment anymore.